Policies
Last updated: March 2026
5-10 business days across India
On orders above Rs. 999
We deliver to all pin codes in India
1-2 business days
We partner with reputed shipping carriers to ensure your candles arrive safely and on time. Our primary shipping partners include:
The shipping carrier is selected based on your delivery location and the size of your order. You will receive tracking details once your order is dispatched.
Estimated delivery timelines after dispatch:
| Region | Estimated Delivery |
|---|---|
| Metro cities (Mumbai, Delhi, Bangalore, etc.) | 3-5 business days |
| Tier 2 cities | 5-7 business days |
| Tier 3 cities & rural areas | 7-10 business days |
| Remote areas (Northeast, J&K, Ladakh, etc.) | 10-15 business days |
Please note that these are estimates and actual delivery times may vary depending on courier service availability, weather conditions, and public holidays.
Shipping charges are calculated and displayed at checkout before you complete your payment.
Once your order is dispatched, you will receive an email and/or SMS with a tracking number and a link to track your shipment. You can also track your order by logging into your account on our website and visiting the "My Orders" section. If you have any issues with tracking, please contact us at hello@bombaylust.com.
If a package cannot be delivered due to an incorrect address, recipient unavailability after multiple delivery attempts, or refusal to accept the package, it will be returned to us.
In such cases, we will contact you to arrange a reshipment. A reshipment fee may apply. If the package is returned due to an incorrect address provided by you, you will be responsible for additional shipping charges.
Each candle is carefully packed with protective materials to prevent damage during transit. Our packaging is designed to be eco-friendly and uses recycled or recyclable materials wherever possible. Candles are individually wrapped and cushioned to ensure they arrive in perfect condition.
At this time, we ship within India only. We are working on expanding our shipping to international destinations in the near future. If you are located outside India and interested in our products, please contact us at hello@bombaylust.com and we will do our best to assist you.
For any shipping-related queries, please reach out:
Email: hello@bombaylust.com
Phone: +91 98765 43210